Privacy Policy

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This Privacy Policy describes how Orderna LLC ("Orderna," "we," "our," or "us") handles the collection, storage, sharing, and protection of the personal information of visitors, users, and others who access our Website at www.orderna.io (the "Website").

We value individuals' privacy concerns, so this Privacy Policy outlines what data we collect, how it is used, with whom it is shared, the choices available to individuals, and other details regarding privacy practices. By accessing any part of the Website, users agree that their personal information may be collected, stored, used, transferred, and disclosed by Orderna as described here.

Kindly read the following terms to learn more about your privacy, as this Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who access and use our Website. It also helps you understand the rights and choices that you have with respect to your personal information.

By accessing or using the Website in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

1. Changes to this Privacy Policy

We reserve the right to make changes to this Policy at any given time. If you want to ensure that you are up to date with the latest changes, we advise you to visit this page frequently.

2. What Does This Privacy Policy Cover?

This Policy applies to our Website and governs any and all data collection and usage by us in compliance with applicable regulations. By using our Website, you consent to the data collection procedures expressed in this Policy.

We gather various types of information from our users, as explained in more detail below, and we use this information internally in connection with our Website, including to personalize, provide, and improve our Website, allow you to make purchases through the Website, communicate with you, and analyze how you use the Website. In certain cases, we may also share some information with third parties, but only as described below.

Please note that this Policy does not govern the collection and use of information by companies that we do not control nor by individuals not employed or managed by us. If you visit a website made available via our Website or a third-party link, review its privacy policy before providing information. It is highly recommended that you review the privacy policies and statements of any website you choose to use or frequent to understand how such websites collect, use, and share the information gathered.

3. Information We Collect

When you use our Website, we may collect and process certain personal information about you, which may include:

A. Information You Provide ("Personal Information")

When you use our Website and the services that we offer, Orderna collects certain personal information about you, such as:

• Name

• Email address

• Phone number

• Any other non-public information that is associated with or linked to the foregoing data

We collect and use this data as necessary for Orderna’s business operations, such as onboarding you as a client, providing customer support, improving Website functionality, sending registration confirmations and payment receipts, and for internal analytics purposes.

B. Automated Information Collection

We may collect certain information (which does not identify you as an individual) about your use of the Website through tracking technologies or by other passive means. This includes:

I. Cookies: When you access our Website, we may place cookies on your browser to improve your experience. You may refuse permission to the placement of cookies, but certain aspects of our Website may not function properly. The types of cookies used include:

• Operational Cookies (essential for Website functionality)

• Performance Cookies (help assess website usage and improve experience)

• Functional Cookies (store user preferences)

• Advertising Cookies (deliver relevant ads)

• Social Media Cookies (facilitate content sharing on social platforms)

II. Links: We may track interactions with links on our Website to improve design and functionality.

III. Beacons: Beacons (pixel tags or clear GIFs) help us count users and track interactions with our content.

IV. Analytics Services: We use third-party analytics services (e.g., Google Analytics, Facebook Pixel) to help monitor and analyze Website usage.

V. Payment Transaction Information: Through third-party payment processors, certain financial information used for payment transactions on our Website may be collected.

4. What Do We Use Your Personal Information For?

We use the information collected from you to:

• Provide, improve, and develop Orderna’s services

• Personalize your experience on our Website

• Communicate with you, including marketing and customer support

• Detect and prevent fraud or misuse

• Analyze user behavior to enhance Website functionality

• Comply with legal and regulatory obligations

5. Personal Information That We Share

We do not sell, rent, or trade personal information. However, we may share personal information with:

• Service Providers: Third-party providers who perform functions on our behalf (e.g., analytics, marketing, payment processing)

• Subsidiaries and Affiliates: For internal administrative and business purposes

• Analytics Partners: Third-party analytics services that help us improve our Website

• Mergers and Acquisitions: If Orderna undergoes a merger, sale, or reorganization, personal information may be transferred

• Legal Compliance: If required by law or legal process

6. Data Retention and Deletion

We retain personal information only as long as necessary for our business operations and legal compliance. Upon request, we will delete or anonymize your data unless legally required to retain it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access, correct, or delete your data

• Right to restrict processing of your data

• Right to object to data processing

• Right to withdraw consent

• Right to file a complaint with regulatory authorities

For requests, email us at info@orderna.io.

8. Keeping Your Data Safe

We implement commercially reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Additional Privacy Rights for California Residents

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to request details about data collected in the past 12 months

• Right to request deletion of personal data

• Right to opt-out of data sharing

To exercise these rights, contact us at info@orderna.io.

10. Children Under the Age of 13

Our Website is not intended for children under the age of 13. If we become aware that we have collected data from a child under 13, we will take steps to delete such information.

11. Unsubscribe or Opt-Out

You may opt out of receiving marketing emails by following the unsubscribe link in our communications or contacting us at info@orderna.io.

12. Links to Other Websites

Orderna is not responsible for third-party websites linked on our Website. Please review their privacy policies before providing personal information.

13. Acceptance of Terms

By using this Website, you accept the terms of this Privacy Policy. If you do not agree, discontinue use of our Website.

14. How to Contact Us

For questions or concerns regarding this Privacy Policy, contact us at info@orderna.io

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