Everything You Need to Know About Orderna

Yes! Orderna is designed to support a wide range of businesses, including restaurants, salons, healthcare providers, and other service-based industries. Whether you're managing appointments, reservations, or service operations, our platform helps you streamline processes and improve efficiency.

Absolutely! Orderna offers flexible configurations to fit your unique business needs. From customizable booking systems to tailored reporting and analytics, we ensure our platform aligns perfectly with your operations.

Security is our top priority. Orderna integrates with trusted payment gateways, ensuring all transactions are encrypted and compliant with industry security standards. You can accept payments online or in-person with confidence.

You can reach out to our support team via email at support@orderna.com or through our contact page on the website. Our team is happy to assist with any questions or setup guidance.

Yes! Orderna allows businesses with multiple locations to manage operations from a single dashboard. You can track reservations, monitor performance, and optimize workflows across all branches.

Setting up Orderna is simple. After signing up, you can configure your business profile, set up services, and customize your booking system through the dashboard. Our step-by-step onboarding guide walks you through the process, and our support team is available for assistance.

If you're unable to log in:

• Ensure you’re using the correct email and password.
• Reset your password using the "Forgot Password" option.
• Check if your browser is up to date and clear your cache.
• If the issue persists, contact our support team for assistance.

If a payment is failing:

• Verify that your payment gateway (GCash, PesoPay,Dragonpay, etc.) is properly linked.
• Ensure that the customer’s card details are correct.
• Check for any service downtime on the payment provider’s end.
• Contact Orderna support for further troubleshooting.

If you’re experiencing technical glitches:

• Try refreshing your browser or restarting your device.
• Ensure you have a stable internet connection.
• Clear your cache or try a different browser.
• If errors persist, report the issue to our support team with screenshots or error codes for faster resolution.

For further assistance, you can reach our technical support team via:
📧 Email: support@orderna.com
📞 Phone Support: +63 (906) 5261067

Yes! Orderna is built for a variety of industries, including restaurants, salons, healthcare providers, and service-based businesses. Our platform provides easy-to-use booking, payment processing, and management tools to streamline your operations

Absolutely! We understand that every business has unique needs. We offer flexible plans that can be tailored to your specific requirements, whether you need additional users, premium features, or custom integrations.

Orderna integrates with trusted payment gateways to ensure secure and seamless transactions. Our platform follows industry-standard encryption and PCI-DSS compliance to protect customer data.

For pricing inquiries or to discuss a custom plan, you can reach our sales team at sales@orderna.com or visit our Pricing Page for more details.

No! Orderna offers transparent pricing with no hidden fees. Our plans include everything you need to run your business efficiently, with clear breakdowns of features and costs.