Small Business & Retail

Navigating Your First Year In Business: What To Expect

September 6, 2024

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Starting your own business is exciting—but let’s be real, the first year is no walk in the park.

Whether you’ve opened a small café, retail store, food stall, or any other venture, your first 12 months will be filled with ups, downs, and lots of learning. It’s a time of growth, challenges, and figuring things out as you go.

While no two businesses are the same, most entrepreneurs experience a few common patterns in their first year. Here’s what to expect—and how Orderna’s smart POS system can help you stay on track, stay organized, and stay confident.

1. You’ll Wear a Lot of Hats

In the early stages, you’ll likely be your own cashier, inventory manager, customer service rep, and marketing head—all at once.

This can get overwhelming fast, especially if you're juggling spreadsheets, notebooks, and manual processes.

✅ With Orderna, you can automate tasks like sales tracking, inventory monitoring, and promotions—freeing up time so you can focus on running and growing your business.

2. Sales Will Fluctuate

It’s common for new businesses to experience irregular income in their first year. Some days you’ll be fully booked, other days may feel too quiet.

Tracking these fluctuations helps you prepare better and plan smarter.

✅ Orderna’s real-time sales reports let you analyze trends, identify peak hours, and spot your best-selling items—so you can adjust pricing, staffing, and stock levels accordingly.

3. Inventory Management Will Be Crucial

Over-ordering means wasted resources. Under-ordering means missed sales. Finding the right balance takes time—but data can help you get there faster.

✅ Orderna automatically updates your inventory with every sale, alerting you when items are running low and helping you avoid overstocking or out-of-stock issues.

4. You’ll Make Mistakes—And That’s Okay

From pricing errors to staffing hiccups, no first year is perfect. What matters most is how you respond and learn from them.

Having systems in place to track and understand those mistakes helps you avoid repeating them.

✅ With Orderna’s reports, you can pinpoint which promotions worked, what needs improvement, and which items or services may be underperforming.

5. Building Customer Loyalty Will Take Effort

Getting people to walk in is one thing. Getting them to come back? That’s where the real work begins.

✅ With Orderna Loyalty, you can set up simple rewards programs, offer points, and give returning customers a reason to keep choosing you over competitors.

6. You’ll Need Tools That Grow With You

What works for you in month one may not work in month twelve. As your team grows, your menu or product line expands, and your customer base increases, your tech needs will evolve too.

✅ Orderna is scalable—meaning you can start small and add features like multi-branch support, kitchen displays, or advanced analytics as your business grows.

Final Thoughts

Your first year in business will test your patience, challenge your creativity, and teach you more than any textbook ever could. But it’s also a thrilling time to build something truly yours.

With the right mindset—and the right tools like Orderna’s all-in-one POS system—you can navigate those challenges with more clarity and confidence.

Ready to power through your first year with less stress and more control? Try Orderna today and set your business up for long-term success.